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Express Availability Guarantee for Specialized Food Logistics in France and Europe.
CASE STUDY

Express Availability Guarantee for Specialized Food Logistics in France and Europe.

A health food company serving care facilities needed to ensure reliable and fast distribution of its modified texture nutritional solutions. To meet rising emergencies and limit supply disruption risks, the transport provider delivered 99.98% vehicle availability, organizing loadings same-day or next-day across France and Europe. This responsiveness effectively covered care facilities’ needs, even during peak periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in modified texture food solutions for healthcare catering; based in Loire-Atlantique; deliveries to care facilities and communities across France and Europe.

Volume & seasonality

An average of 24 shipments per month with peaks during the September-December period (+12%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, securing straps and anti-slip mats, total weight per shipment between 900 and 2,800 kg.

Delivery constraints

Narrow delivery windows (8 am–11 am and 2 pm–5 pm), tail lift + pallet jack, mandatory advance call before delivery.

Targets

Immediate access to POD/CMR, transit time reduced by over 4 hours

Objectives

All documents available on the DONE Space platform, average transit time shortened by 4-5 hours, transport costs reduced by over 14%
4
 h
Sucé-sur-Erdre→Vannes transit time
724
 €
Example job price (Premium)
154
Number of shipments in 2025
99.32%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Sucé-sur-Erdre
Vannes
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
4
 h
724
 €
Sucé-sur-Erdre
Rouen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
717
 €
Sucé-sur-Erdre
Tours
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
3
 h
546
 €
Sucé-sur-Erdre
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
4
 h
386
 €
Sucé-sur-Erdre
Enschede
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
18
 h
588
 €
Sucé-sur-Erdre
Zaragoza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
14
 h
876
 €
Vannes
Rouen
Tours
Quimper
Enschede
Zaragoza
Sucé-sur-Erdre

Before/after (last 6 months)

-0,2
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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