A player in the agri-food sector, specializing in the supply of hot beverages, consumables, and accessories for catering, needed to meet increasing demands for reactivity and shipment tracking for its B2B deliveries, notably to Italy, Turkey, and France. Thanks to 24/7 real-time supervision, proactive notifications, and support from a Track & Trace team, the provider achieved the challenge of total visibility with high punctuality rates, ensuring smooth distribution of pallets and fragile goods.

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Supplier of food products, hot beverages, and accessories for catering; main site in Île-de-France; B2B distribution to France, Italy, Turkey, and other European markets.
An average of 15 shipments per month with peaks during October-December (+30%)
EU pallets 120x80 cm, 12 units per shipment, total weight per shipment from 950 to 2,800 kg, secured with lashing straps and anti-slip mats.
Night delivery, tail lift + pallet truck, quick proof of delivery.
Trucks available on demand, eliminate delays
Average truck availability for 99.68% of orders placed, 99.89% of shipments delivered on time, transport cost reduction of over 14%.


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Auxerre | 5x palette EU, 120x80 cm, 900 kg | VAN | 3 h | 474 € |
Paris → Lyon | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 8 h | 50 € |
Paris → Perpignan | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 28 h | 914 € |
Paris → Besancon | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 7 h | 318 € |
Paris → Bremen | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 14 h | 439 € |
Paris → Magdeburg | 2x palette EU, 120x80 cm, 300 kg | VAN | 16 h | 487 € |
Yes. This case illustrates our standard approach: same-day or next-day loading, coverage of 37 European countries, network of over 33,000 vetted vehicles, and real-time tracking through the DONE Space digital platform.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loadings and 98.7% on-time deliveries. In the case of a significant delay caused by us, freight can be reimbursed up to 100%.
You receive full tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every stage to anticipate issues and keep you informed.
We can organize transport in refrigerated vehicles for temperature-sensitive goods. Depending on the project, we combine refrigerated vehicles, 24/7 tracking, and enhanced insurance to secure the entire transport chain.
European countries
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