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Ensuring fast shipment for B2B food specialties with 99.6% vehicle availability.
CASE STUDY

Ensuring fast shipment for B2B food specialties with 99.6% vehicle availability.

A fine foods supplier, specializing in the import and distribution of artisanal Greek products for the HORECA and catering sector, faced urgent orders from multiple French regions. Thanks to our network’s responsiveness and a vehicle availability rate of 99.6%, we enabled same-day or next-day loading while ensuring the safety and integrity of every pallet. This agile logistics solution efficiently answered seasonal activity peaks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of organic Greek food products for professionals; based in Alsace near Mulhouse; B2B deliveries to catering and specialty grocery stores across France.

Volume & seasonality

Average of 25 shipments per month with peaks during March-June period (+22%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by lashing straps and non-slip mats, total shipment weight between 1,000 and 2,400 kg.

Delivery constraints

Tight delivery windows (8am–12pm and 2pm–5pm), loading assistance, all-risks insurance.

Targets

Trucks available on demand, transit time reduced by more than 4 hours

Objectives

Average truck availability for 99.76% of orders, average transit time 4-9h faster, transport costs reduced by more than 11%
7
 h
Mulhouse→Dijon transit time
100
 €
Example job price (Premium)
199
Number of transports in 2025
98.4%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Mulhouse
Dijon
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
7
 h
100
 €
Mulhouse
Bourges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
23
 h
100
 €
Mulhouse
Strasbourg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
2
 h
217
 €
Mulhouse
Rouen
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
12
 h
633
 €
Mulhouse
Genk
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
390
 €
Mulhouse
Maastricht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
437
 €
Dijon
Bourges
Strasbourg
Rouen
Genk
Maastricht
Mulhouse

Before/after (last 6 months)

-0,13
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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