A specialist in fruit-based frozen desserts needs to deliver their handcrafted creations quickly and undamaged across France, Belgium, Luxembourg, and Monaco. The challenge: guarantee the integrity and freshness of fragile goods during peak demand season. By relying on strict carrier selection and rigorous control, our transport team achieved a damage-free delivery rate of 99.97%, which is essential for these sensitive premium products.

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Artisan ice cream and fruit confectionery maker; main workshop in the Paris region; distribution to stores and B2B partners in France, Belgium, Luxembourg, and Monaco.
An average of 23 shipments per month, with peaks during April–September (+44%)
Set of 90x60x80 cm boxes secured with anti-slip mats and lashing straps, total shipment weight between 280 and 1,100 kg.
Fixed loading times, unloading assistance, delivery with mandatory advance call.
Eliminate delays, trucks available on demand
98.22% of shipments delivered on time, average truck availability for 99.65% of orders placed, transport cost reduction of over 10%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Rodez | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 11 h | 731 € |
Paris → Annecy | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 24 h | 100 € |
Paris → Lorient | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 11 h | 706 € |
Paris → Orleans | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 3 h | 231 € |
Paris → Ghent | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 5 h | 617 € |
Paris → Bologna | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 18 h | 672 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to reach a vehicle availability rate of 99.6%. In the 0.4% of cases when we cannot provide a vehicle, we offer compensation of €500.
We apply a five-step verification process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system enables us to reach a 99.95% damage-free delivery rate.
You receive full tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
We can organize transportation in refrigerated vehicles for temperature-sensitive products. Depending on the project, we combine refrigerated vehicles, 24/7 tracking, and enhanced insurance to secure the entire transport chain.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)