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Guaranteed truck availability to accelerate regional B2B food logistics.
CASE STUDY

Guaranteed truck availability to accelerate regional B2B food logistics.

A player in the food sector, specializing in traditional biscuits made in the Auvergne-Rhône-Alpes region, needed to secure and speed up the shipment of its seasonal products to its business partners. The transport provider implemented a system ensuring the availability of a vehicle with a 99.97% rate, even for urgent requests, to guarantee uninterrupted loading and deliveries to France and major European markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of sweet and savory biscuits based in Auvergne-Rhône-Alpes; B2B distribution to wholesalers, specialized retailers, and bakery networks in France and Belgium.

Volume & seasonality

Average of 23 shipments per month with peaks during November-December (+38%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured by lashing straps and anti-slip mats, total shipment weight between 950 and 2,400 kg.

Delivery constraints

Night delivery, loading assistance, delivery with mandatory advance call.

Targets

Enable transport visibility, immediate access to pod/cmr

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 11%
12
 h
Soorts-Hossegor→Marseille transit time
50
 €
Example job price (Premium)
164
Number of transports in 2025
98.2%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Soorts-Hossegor
Marseille
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
50
 €
Soorts-Hossegor
Orleans
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
11
 h
50
 €
Soorts-Hossegor
Bordeaux
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
3
 h
336
 €
Soorts-Hossegor
Metz
16x palette EU, 120x80 cm, 7 400 kg
Porteur
31
 h
1437
 €
Soorts-Hossegor
Milan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
20
 h
1003
 €
Soorts-Hossegor
Antwerp
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
19
 h
918
 €
Marseille
Orleans
Bordeaux
Metz
Milan
Antwerp
Soorts-Hossegor

Before/after (last 6 months)

-0,15
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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