A player in the food sector, specializing in traditional biscuits made in the Auvergne-Rhône-Alpes region, needed to secure and speed up the shipment of its seasonal products to its business partners. The transport provider implemented a system ensuring the availability of a vehicle with a 99.97% rate, even for urgent requests, to guarantee uninterrupted loading and deliveries to France and major European markets.

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Manufacturer of sweet and savory biscuits based in Auvergne-Rhône-Alpes; B2B distribution to wholesalers, specialized retailers, and bakery networks in France and Belgium.
Average of 23 shipments per month with peaks during November-December (+38%)
EU pallets 120x80 cm, 14 units per shipment, secured by lashing straps and anti-slip mats, total shipment weight between 950 and 2,400 kg.
Night delivery, loading assistance, delivery with mandatory advance call.
Enable transport visibility, immediate access to pod/cmr
Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 11%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Soorts-Hossegor → Marseille | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 12 h | 50 € |
Soorts-Hossegor → Orleans | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 11 h | 50 € |
Soorts-Hossegor → Bordeaux | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 3 h | 336 € |
Soorts-Hossegor → Metz | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 31 h | 1437 € |
Soorts-Hossegor → Milan | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 20 h | 1003 € |
Soorts-Hossegor → Antwerp | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 19 h | 918 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In the event of a significant delay due to our fault, the freight may be refunded up to 100%.
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and allocation of an internal DONE score. This system enables us to reach a 99.95% damage-free delivery rate.
We can arrange transport in refrigerated vehicles for temperature-sensitive products. Depending on the project, we combine refrigerated trucks, 24/7 tracking, and enhanced insurance to secure the entire transport chain.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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