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Securing sensitive product logistics with 99.6% vehicle availability for food laboratories.
CASE STUDY

Securing sensitive product logistics with 99.6% vehicle availability for food laboratories.

A recognized player in food research and analysis, this laboratory needed to ensure regular and fast logistics flows for transporting its sensitive goods between test centers and industrial partners in France and Europe. Thanks to an organization that guarantees 99.96% vehicle availability and high responsiveness to urgent requests, DONE Deliveries provided flexibility and reliability, minimizing risks of delay and damage during transport.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Sensory analysis and testing laboratory for the agri-food industry; main site in Brittany; regular flows to partners and production sites in France and Europe.

Volume & seasonality

An average of 24 shipments per month with peaks during April-July (+20%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight 1,200 to 2,800 kg, secured by lashing straps and anti-slip mats.

Delivery constraints

Fixed loading times, tailgate + pallet jack, GPS tracking.

Targets

Eliminate delays, enable transport visibility

Objectives

99.11% of shipments delivered on time, transport tracking and email notifications via the done space platform, transport cost reduction of over 16%
27
 h
Pau→Auxerre transit time
100
 €
Example job price (Premium)
208
Number of transports in 2025
99.11%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Pau
Auxerre
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
27
 h
100
 €
Pau
Tarbes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
3
 h
350
 €
Pau
Bourges
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
345
 €
Pau
Poitiers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
622
 €
Pau
Amsterdam
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
23
 h
928
 €
Pau
Antwerp
16x palette EU, 120x80 cm, 7 400 kg
Porteur
33
 h
1576
 €
Auxerre
Tarbes
Bourges
Poitiers
Amsterdam
Antwerp
Pau

Before/after (last 6 months)

-0,14
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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