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Securing Pan-European Logistics for Eco-friendly Cleaning Products B2B.
CASE STUDY

Securing Pan-European Logistics for Eco-friendly Cleaning Products B2B.

A provider of cleaning solutions from responsible production, this manufacturer-distributor designs and markets eco-friendly household products to retail chains and B2B partners in France and Europe. It needed to improve the reliability of its supply chain, especially during peaks related to promotional campaigns, and ensure maximum vehicle availability to support multi-country growth. Thanks to the provider's extensive network, access to 33,000 vehicles in 37 countries, and a 99.97% vehicle availability rate, distribution was expanded and executed without disruptions, from the Grand Est to several key European markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer-distributor of eco-friendly cleaning solutions; main site in the Grand Est; B2B deliveries to France, Belgium, and Germany.

Volume & seasonality

An average of 14 shipments per month with peaks during the March-June period (+32%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with anti-slip mats and tie-down straps, total shipment weight between 1,000 and 2,400 kg.

Delivery constraints

Night delivery, safety rope for customs, delivery with mandatory pre-call.

Targets

Reduction of transit time by over 3 hours, immediate access to pod/cmr

Objectives

Transit time improved by an average of 4-12 hours, all documents available on the DONE Space platform, transport costs reduced by over 20%
5
 h
Reims→Rouen transit time
418
 €
Example job price (Premium)
91
Number of shipments in 2025
99.31%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Reims
Rouen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
5
 h
418
 €
Reims
Lorient
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
12
 h
50
 €
Reims
Nancy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
4
 h
301
 €
Reims
Caen
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
9
 h
646
 €
Reims
Ulm
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
425
 €
Reims
Dortmund
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
343
 €
Rouen
Lorient
Nancy
Caen
Ulm
Dortmund
Reims

Before/after (last 6 months)

-0,25
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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