A provider of cleaning solutions from responsible production, this manufacturer-distributor designs and markets eco-friendly household products to retail chains and B2B partners in France and Europe. It needed to improve the reliability of its supply chain, especially during peaks related to promotional campaigns, and ensure maximum vehicle availability to support multi-country growth. Thanks to the provider's extensive network, access to 33,000 vehicles in 37 countries, and a 99.97% vehicle availability rate, distribution was expanded and executed without disruptions, from the Grand Est to several key European markets.

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Manufacturer-distributor of eco-friendly cleaning solutions; main site in the Grand Est; B2B deliveries to France, Belgium, and Germany.
An average of 14 shipments per month with peaks during the March-June period (+32%)
EU pallets 120x80 cm, 12 units per shipment, secured with anti-slip mats and tie-down straps, total shipment weight between 1,000 and 2,400 kg.
Night delivery, safety rope for customs, delivery with mandatory pre-call.
Reduction of transit time by over 3 hours, immediate access to pod/cmr
Transit time improved by an average of 4-12 hours, all documents available on the DONE Space platform, transport costs reduced by over 20%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Reims → Rouen | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 5 h | 418 € |
Reims → Lorient | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 12 h | 50 € |
Reims → Nancy | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 4 h | 301 € |
Reims → Caen | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 9 h | 646 € |
Reims → Ulm | 2x palette EU, 120x80 cm, 300 kg | VAN | 9 h | 425 € |
Reims → Dortmund | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 8 h | 343 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This enables us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Every shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In the event of significant delays caused by us, freight may be refunded up to 100%.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
By default, every shipment is covered by the carrier’s liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add “all-risk” Cargo insurance at the time of booking to cover almost the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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