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Total visibility and guaranteed punctuality for ready-to-eat food logistics.
CASE STUDY

Total visibility and guaranteed punctuality for ready-to-eat food logistics.

A player in the agri-food sector specializing in fresh prepared foods, this manufacturer faced major challenges in punctuality and traceability for its shipments to retail distribution chains. Thanks to real-time tracking, 24/7 supervision, and proactive delivery management by the Track & Trace team, DONE Deliveries ensured consistently controlled shipments with optimal performance in France and Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in fresh catering and ready-to-eat meal solutions; production site in Lyon; distribution to food retailers in France and Western Europe.

Volume & seasonality

Average of 12 shipments per month with peaks during April-July period (+29%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment between 1,200 and 2,800 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Same-day pickup, tail lift + pallet truck, secure parking.

Targets

Reduced transit time by over 3 hours, immediate POD/CMR access

Objectives

Average transit 4-10 hours faster, all documents available on the Done Space platform, transport cost reduction of over 19%
12
 h
Saint-Quentin-Fallavier→Roubaix transit time
834
 €
Example job price (Premium)
154
Number of transports in 2025
98.31%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Quentin-Fallavier
Roubaix
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
12
 h
834
 €
Saint-Quentin-Fallavier
Arras
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
11
 h
626
 €
Saint-Quentin-Fallavier
Poitiers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
490
 €
Saint-Quentin-Fallavier
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
389
 €
Saint-Quentin-Fallavier
Turin
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
5
 h
357
 €
Saint-Quentin-Fallavier
Mechelen
16x palette EU, 120x80 cm, 7 400 kg
Porteur
27
 h
1357
 €
Roubaix
Arras
Poitiers
Perpignan
Turin
Mechelen
Saint-Quentin-Fallavier

Before/after (last 6 months)

-0,1
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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