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Securing the delivery of fragile goods through rigorous carrier verification expertise.
CASE STUDY

Securing the delivery of fragile goods through rigorous carrier verification expertise.

Active in Italian catering and professional food distribution, this group needed to regularly transport fragile and sensitive goods across the Provence-Alpes-Côte d’Azur region and southern France. The logistics challenges focused on managing damage risks and ensuring flawless delivery, essential for quality and reputation. Through a demanding carrier selection and monitoring process, combined with a damage-free delivery rate of 99.98%, DONE Deliveries secured every shipment, minimized incidents, and sustained operations.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Italian catering company and food distributor; operations based in Marseille; supplying and delivering to B2B establishments in the Provence-Alpes-Côte d’Azur region.

Volume & seasonality

Average of 10 shipments per month with peaks during April-June (+19%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment 1,200 kg.

Delivery constraints

Night delivery, tail lift + pallet jack, quick POD.

Targets

Immediate access to POD/CMR, transit time reduction of over 3 hours

Objectives

All documents available on the DONE Space platform, average transit time faster by 4-12h, transport cost reduction of over 14%
3
 h
Paris→Orleans transit time
452
 €
Example job price (Premium)
165
Number of transports in 2025
98.42%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Orleans
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
3
 h
452
 €
Paris
Poitiers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
627
 €
Paris
Roanne
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
387
 €
Paris
Le Mans
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
6
 h
524
 €
Paris
Augsburg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
431
 €
Paris
Norderstedt
5x palette EU, 120x80 cm, 900 kg
VAN
17
 h
878
 €
Orleans
Poitiers
Roanne
Le Mans
Augsburg
Norderstedt
Paris

Before/after (last 6 months)

-0,22
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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