CASE STUDY

Ensuring security and punctuality for B2B food distribution.

A food wholesaler based near Lyon, specializing in dry goods and fine foods for professionals, needed to ensure both the security of goods and the punctuality of deliveries throughout France. Thanks to a rigorous carrier selection process, including audits and quality checks, they ensure a high level of reliability. Direct delivery without handling and comprehensive traceability provide the security required for every shipment, from dispatch to pallet reception in B2B.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Wholesale food distributor; main site in the Lyon area; supplies fine food stores, specialty shops, and local retailers in mainland France and Corsica.

Volume & seasonality

Average of 19 shipments per month with peaks during March-June (+18%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,200 and 3,200 kg.

Delivery constraints

Same-day delivery, tail lift + pallet jack, GPS tracking.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

99.17% of shipments delivered on time, all documents available on the Done Space platform, transport cost reduction of over 19%

Vienne→Caen transit time

644

€

Example job price (Premium)

137

Number of shipments in 2025

99.17%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Vienne → Caen	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	6 h	644 €
Vienne → Valence	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	24 h	100 €
Vienne → Chartres	10x caisses personnalisées, 180x140x60 cm, 3 500 kg	Porteur	8 h	509 €
Vienne → Orleans	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	4 h	489 €
Vienne → Kelsterbach	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	15 h	836 €
Vienne → Frankfurt am Main	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	15 h	704 €

Caen

Valence

Chartres

Orleans

Kelsterbach

Frankfurt am Main

Vienne

Before/after (last 6 months)

-0,22

Cost per shipment

-4h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez