A major player in fast food, specializing in the preparation and delivery of food products, faced challenges in expanding its B2B flows across multiple European countries. The strong seasonality of sales and freshness requirements demanded a flexible logistics organization, with maximum vehicle availability and on-time deliveries. Thanks to an extensive transport network covering 37 countries and a 99.97% vehicle availability rate, the logistics provider enabled rapid scaling and secured supply to new markets.

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International fast-food chain; main logistics site in the Île-de-France region; B2B distribution of food products to franchised restaurants and partners in France, Belgium, Germany, and Spain.
Average of 13 shipments per month, with peaks during May-July period (+43%)
EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and non-slip mats, total shipment weight between 1,000 and 2,200 kg.
Fixed loading times, unloading assistance, delivery with mandatory prior call.
Eliminate delays, enable transport visibility
99.51% of shipments delivered on time, shipment tracking and email notifications via the done space platform, transport cost reduction over 18%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Caen | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 7 h | 531 € |
Paris → Annecy | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 9 h | 50 € |
Paris → Mulhouse | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 9 h | 428 € |
Paris → Lille | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 4 h | 502 € |
Paris → Leverkusen | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 9 h | 691 € |
Paris → Malaga | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 31 h | 1576 € |
We rely on a network of more than 13,000 verified carriers and 33,000 trucks and vans. This allows us to reach a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each shipment is tracked 24/7 by our Track & Trace department. We achieve 99.2% on-time loading and 98.7% on-time delivery. In the event of significant delay due to our fault, freight may be reimbursed up to 100%.
You benefit from full tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors each stage to anticipate problems and keep you informed.
We can arrange refrigerated transport for temperature-sensitive products. Depending on the project, we combine refrigerated vehicles, 24/7 monitoring, and enhanced insurance to secure the entire transport chain.
European countries
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Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)