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Deploy reliable pan-European food logistics for B2B distribution.
CASE STUDY

Deploy reliable pan-European food logistics for B2B distribution.

A major player in fast food, specializing in the preparation and delivery of food products, faced challenges in expanding its B2B flows across multiple European countries. The strong seasonality of sales and freshness requirements demanded a flexible logistics organization, with maximum vehicle availability and on-time deliveries. Thanks to an extensive transport network covering 37 countries and a 99.97% vehicle availability rate, the logistics provider enabled rapid scaling and secured supply to new markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

International fast-food chain; main logistics site in the Île-de-France region; B2B distribution of food products to franchised restaurants and partners in France, Belgium, Germany, and Spain.

Volume & seasonality

Average of 13 shipments per month, with peaks during May-July period (+43%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and non-slip mats, total shipment weight between 1,000 and 2,200 kg.

Delivery constraints

Fixed loading times, unloading assistance, delivery with mandatory prior call.

Targets

Eliminate delays, enable transport visibility

Objectives

99.51% of shipments delivered on time, shipment tracking and email notifications via the done space platform, transport cost reduction over 18%
7
 h
Paris→Caen transit time
531
 €
Example job price (Premium)
146
Number of shipments in 2025
99.51%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Caen
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
7
 h
531
 €
Paris
Annecy
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
50
 €
Paris
Mulhouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
428
 €
Paris
Lille
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
4
 h
502
 €
Paris
Leverkusen
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
691
 €
Paris
Malaga
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
31
 h
1576
 €
Caen
Annecy
Mulhouse
Lille
Leverkusen
Malaga
Paris

Before/after (last 6 months)

-0,17
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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37

European countries

We deliver across the whole of Europe.
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