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Guaranteeing freshness and punctuality of deliveries for Italian B2B catering.
CASE STUDY

Guaranteeing freshness and punctuality of deliveries for Italian B2B catering.

A major player in modern Italian catering relies on responsive logistics to supply its establishments while maintaining the integrity and freshness of food products. The main challenges were rapid resupply and securing goods during transport across several European countries. Thanks to direct deliveries without reloading, using suitably refrigerated vehicles, the provider was able to minimize damage and ensure continuous ingredient availability in each restaurant, especially in France and Belgium.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Operator of Italian restaurant chains focused on modern cuisine; logistics distribution from Île-de-France; locations in France and Belgium.

Volume & seasonality

An average of 21 shipments per month with peaks during March–July (+41%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Night delivery, tail lift, secure parking.

Targets

Immediate access to POD/CMR, transit time reduced by more than 4 hours

Objectives

All documents available on the DONE Space platform, average transit 4-10 hours faster, transport cost reduction of over 16%
4
 h
Bonneuil-sur-Marne→Le Mans transit time
50
 €
Example job price (Premium)
120
Number of transports in 2025
99.52%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bonneuil-sur-Marne
Le Mans
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
4
 h
50
 €
Bonneuil-sur-Marne
Cholet
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
9
 h
100
 €
Bonneuil-sur-Marne
Grenoble
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
643
 €
Bonneuil-sur-Marne
Montauban
2x palette EU, 120x80 cm, 300 kg
VAN
11
 h
388
 €
Bonneuil-sur-Marne
Bremen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
14
 h
718
 €
Bonneuil-sur-Marne
Rotterdam
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
595
 €
Le Mans
Cholet
Grenoble
Montauban
Bremen
Rotterdam
Bonneuil-sur-Marne

Before/after (last 6 months)

-0,08
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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