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Logistics responsiveness for multi-sector food distribution in France.
CASE STUDY

Logistics responsiveness for multi-sector food distribution in France.

A major player in collective catering and food services, this group serves educational, healthcare, and corporate institutions. With seasonal demand peaks and punctual delivery requirements, managing flows of perishable goods often involved urgent needs and variable volumes. Thanks to 99.96% vehicle availability, our transport team ensured rapid shipments even for last-minute requests, while maintaining freshness and continuous supply across France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in collective catering services and food supply; based in Brittany; regular B2B deliveries to schools, companies, and healthcare facilities in France.

Volume & seasonality

An average of 12 shipments per month, with peaks during March-June (+28%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 3,200 kg.

Delivery constraints

Same-day pickup, loading assistance, delivery with mandatory advance call.

Targets

Enable transport visibility, immediate access to pod/cmr

Objectives

Transport tracking and email notifications on the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of more than 12%
5
 h
Ris-Orangis→Roubaix transit time
614
 €
Example job price (Premium)
87
Number of transports in 2025
99.68%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Ris-Orangis
Roubaix
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
5
 h
614
 €
Ris-Orangis
Nancy
8x palette EU, 120x80 cm, 5 100 kg
Porteur
9
 h
1129
 €
Ris-Orangis
Paris
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
2
 h
150
 €
Ris-Orangis
Toulouse
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
11
 h
834
 €
Ris-Orangis
Bologna
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
18
 h
1071
 €
Ris-Orangis
Leverkusen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
411
 €
Roubaix
Nancy
Paris
Toulouse
Bologna
Leverkusen
Ris-Orangis

Before/after (last 6 months)

-0,1
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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