CASE STUDY

Securing the delivery of flavors and sensitive compositions in France and Europe.

A key player in the creation of food flavors and fragrant compositions, based in the Grasse region, must ship sensitive and diverse goods to the food and cosmetics industries across France and Europe. Product protection and uninterrupted transport require the use of adapted vehicles and direct delivery. Our transport team implemented a tailor-made solution involving vans and tautliners, with real-time tracking and strict control of delivery window compliance, minimizing any risk of delay or damage.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in food flavors and fragrant compositions; business centered in the Grasse region; B2B distribution to food, cosmetics, and European manufacturers.

Volume & seasonality

Average of 24 shipments per month with peaks during April–July (+26%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, total shipping weight between 1,200 and 2,600 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Night delivery, tail lift, all-risk insurance.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 98.9% of shipments delivered on time, over 11% reduction in transport costs

Grasse→Perpignan transit time

352

€

Example job price (Premium)

186

Number of transports in 2025

98.9%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Grasse → Perpignan	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	8 h	352 €
Grasse → Toulouse	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	9 h	696 €
Grasse → Chartres	2x palette EU, 120x80 cm, 300 kg	VAN	16 h	412 €
Grasse → Niort	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur	30 h	952 €
Grasse → Mainz	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	18 h	928 €
Grasse → Waterloo	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	19 h	604 €

Perpignan

Toulouse

Chartres

Niort

Mainz

Waterloo

Grasse

Before/after (last 6 months)

-0,19

Cost per shipment

-5h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez