CASE STUDY

Ensuring availability and speed of deliveries for the cheese industry in France and Europe.

A major player in the agri-food sector, specialized in the production and distribution of cheese for foodservice and retail companies, was facing significant challenges related to the rapid availability of transport vehicles, especially during new product launches or urgent requests. Thanks to the flexibility of the DONE Deliveries network and a 99.97% vehicle availability rate, collections could be carried out on the same day or the next day, ensuring freshness and quality of shipments across France and key European markets.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Industrial cheese producer; main site in Savoie; B2B shipments to distributors, restaurants, and manufacturers in France and Western Europe.

Volume & seasonality

Average of 18 shipments per month with peaks during March-July period (+46%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 3,500 kg.

Delivery constraints

Fixed loading hours, safety rope for customs, delivery with mandatory advance call.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

99.78% of shipments delivered on time, all documents available on the done space platform, transport cost reduction of over 19%

Neufchâteau→Montauban transit time

2395

€

Example job price (Premium)

186

Number of transports in 2025

99.78%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Neufchâteau → Montauban	8x palette EU, 120x80 cm, 5 100 kg	Porteur	26 h	2395 €
Neufchâteau → Perpignan	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	27 h	100 €
Neufchâteau → Le Mans	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	8 h	657 €
Neufchâteau → Lille	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	8 h	611 €
Neufchâteau → Magdeburg	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	14 h	385 €
Neufchâteau → Milan	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	12 h	437 €

Montauban

Perpignan

Le Mans

Lille

Magdeburg

Milan

Neufchâteau

Before/after (last 6 months)

-0,2

Cost per shipment

-5h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez