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Maximum reliability and continuous visibility for the delivery of agri-food products across Europe.
CASE STUDY

Maximum reliability and continuous visibility for the delivery of agri-food products across Europe.

A major player in fruit and vegetable product processing, active in the agri-food sector, needed to guarantee the fast and secure delivery of sensitive goods to multiple distribution networks in 23 European countries. Faced with challenges of punctuality and visibility related to significant and varied volumes, DONE Deliveries provided 24/7 monitoring, proactive notifications, and real-time traceability, minimizing incidents and ensuring deadlines were met for each logistics flow.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Industrial company specializing in the processing of vegetable and agri-food products; main site in Silesia (Poland); B2B distribution to large networks in Europe, including France and Germany.

Volume & seasonality

Average of 13 shipments per month with peaks during the May-September period (+40%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 3,200 kg.

Delivery constraints

Fixed loading hours, safety rope for customs, fast POD.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability for 99.51% of orders placed, transport tracking and email notifications via the done space platform, reduction of transport costs by more than 15%
25
 h
Angers→Nancy transit time
100
 €
Example job price (Premium)
118
Number of shipments in 2025
98.44%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Angers
Nancy
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
25
 h
100
 €
Angers
Auxerre
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
100
 €
Angers
Orleans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
4
 h
553
 €
Angers
Le Havre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
6
 h
666
 €
Angers
Getafe
2x palette EU, 120x80 cm, 300 kg
VAN
18
 h
584
 €
Angers
Maastricht
2x palette EU, 120x80 cm, 300 kg
VAN
12
 h
433
 €
Nancy
Auxerre
Orleans
Le Havre
Getafe
Maastricht
Angers

Before/after (last 6 months)

-0,09
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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37

European countries

We deliver across the whole of Europe.
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