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Ensuring freshness and timeliness for ready-to-eat meal logistics.
CASE STUDY

Ensuring freshness and timeliness for ready-to-eat meal logistics.

A major player in the preparation and delivery of healthy meals needed to ensure that its perishable goods always arrive in perfect condition and within required deadlines, to a variety of destinations in the Lyon region and beyond. Thanks to 24/7 tracking, visibility over each shipment, and proactive transport management, our transport team optimized the logistics chain and ensured reliable deliveries, even during peak demand periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in healthy meal preparation and food delivery; based in the Auvergne-Rhône-Alpes region; mainly serving healthcare, wellness institutions, and tertiary sector companies in France.

Volume & seasonality

Average of 9 shipments per month with peaks during May-July period (+27%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 900 and 2,400 kg.

Delivery constraints

Night delivery, tail lift + pallet jack, GPS tracking.

Targets

Enable transport visibility, instant access to POD/CMR

Objectives

Transport tracking and email notifications via DONE Space platform, all documents available on the done space platform, transport cost reduction of over 14%
11
 h
Grenoble→Tarbes transit time
463
 €
Example job price (Premium)
75
Number of transports in 2025
99.35%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Grenoble
Tarbes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
11
 h
463
 €
Grenoble
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
402
 €
Grenoble
Brest
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
32
 h
1170
 €
Grenoble
Paris
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
723
 €
Grenoble
Getafe
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
21
 h
1260
 €
Grenoble
Utrecht
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
18
 h
944
 €
Tarbes
Perpignan
Brest
Paris
Getafe
Utrecht
Grenoble

Before/after (last 6 months)

-0,13
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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