A food e-commerce player, specialized in distributing fresh products, groceries, and artisanal specialties throughout the Paris region, was facing the need for regular and precise deliveries to professional clients and urban platforms. Thanks to 24/7 tracking, proactive supervision, and the provider’s punctuality guarantee, the supply chain became more reliable, enabling promises of availability and freshness to be kept, even during peak demand periods.

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Platform specialized in online food distribution; based in Île-de-France; daily deliveries to B2B clients and urban sales points in Paris and the region.
Average of 22 shipments per month with peaks during May-July period (+16%)
Euro pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 2,800 kg.
Fixed delivery times, loading assistance, GPS tracking.
Trucks available on demand, enable transport visibility
Average truck availability for 99.66% of orders, transport tracking and email notifications via the done space platform, reduction of transport costs by over 16%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Perpignan | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 28 h | 900 € |
Paris → Quimper | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 10 h | 717 € |
Paris → Nancy | 5x palette EU, 120x80 cm, 900 kg | VAN | 7 h | 538 € |
Paris → Arras | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 3 h | 430 € |
Paris → Leverkusen | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 11 h | 664 € |
Paris → Bologna | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 18 h | 618 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to reach a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loadings and 98.7% on-time deliveries. In case of significant delay due to our fault, the freight can be reimbursed up to 100%.
You benefit from complete tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team supervises each step to anticipate issues and keep you informed.
We can arrange refrigerated vehicle transport for temperature-sensitive goods. Depending on the project, we combine refrigerated vehicles, 24/7 tracking, and enhanced insurance to secure the entire transport chain.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)