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Secure B2B food logistics with optimal insurance.
CASE STUDY

Secure B2B food logistics with optimal insurance.

Specializing in food service, this France-based player faces challenges related to protecting sensitive and valuable goods during deliveries to restaurants and distributors. Thanks to comprehensive CMR coverage, 'All-Risk' cargo insurance options, and dedicated claims support, the transport offer ensured reliable logistics continuity, with rapid response in case of incident, while maintaining a very low damage rate.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Professional in the food service and distribution sector; main activity in the Lyon region; supplies restaurants, retailers, and distributors across France.

Volume & seasonality

Average of 11 shipments per month with peaks during April-July period (+21%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight 1,200 to 2,400 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Narrow delivery windows (7 am–11 am and 2 pm–5 pm), loading assistance, GPS tracking.

Targets

Eliminate delays, reduce transit time by over 4h

Objectives

99.67% of shipments delivered on time, average transit shorter by 4-8h, transport cost reduced by over 19%
14
 h
Brest→Toulouse transit time
807
 €
Example job price (Premium)
199
Number of transports in 2025
99.67%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Brest
Toulouse
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
14
 h
807
 €
Brest
Tourcoing
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
27
 h
1217
 €
Brest
Angers
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
361
 €
Brest
Rennes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
4
 h
326
 €
Brest
Norderstedt
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
25
 h
692
 €
Brest
Barcelona
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
21
 h
585
 €
Toulouse
Tourcoing
Angers
Rennes
Norderstedt
Barcelona
Brest

Before/after (last 6 months)

-0,16
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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