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Ensuring fast and reliable deliveries of exotic food products for the B2B sector.
CASE STUDY

Ensuring fast and reliable deliveries of exotic food products for the B2B sector.

A distributor specializing in Caribbean-inspired food products faced major challenges in ensuring the freshness of their sensitive goods during deliveries to high-end restaurants and grocery stores. Our transport team implemented dedicated logistics, with suitable refrigerated vehicles, just-in-time management, and precise delivery slots to guarantee service quality in Paris and northern France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of exotic food products; primary operations in Île-de-France; B2B deliveries to the restaurant sector and specialized distributors in France.

Volume & seasonality

An average of 25 shipments per month, with peaks during March-July (+39%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,700 kg.

Delivery constraints

Fixed loading times, safety rope for customs, GPS tracking.

Targets

Immediate access to POD/CMR, provide transport visibility

Objectives

All documents are available on the DONE Space platform, transport tracking and email notifications via the DONE Space platform, transport cost reduction of over 18%
2
 h
Cachan→Orleans transit time
374
 €
Example job price (Premium)
208
Number of transports in 2025
99.12%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Cachan
Orleans
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
2
 h
374
 €
Cachan
Grenoble
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
11
 h
1118
 €
Cachan
Valence
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
297
 €
Cachan
Auxerre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
3
 h
383
 €
Cachan
Rome
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
23
 h
611
 €
Cachan
Zwolle
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
282
 €
Orleans
Grenoble
Valence
Auxerre
Rome
Zwolle
Cachan

Before/after (last 6 months)

-0,17
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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