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Secure the B2B logistics of imported premium tea through a strict carrier selection process.
CASE STUDY

Secure the B2B logistics of imported premium tea through a strict carrier selection process.

A player in the agri-food sector, this specialist in high-end tea distribution faces significant challenges related to the fragility and value of their goods during import and distribution in France and Europe. To ensure delivery integrity and minimize incidents, our transport team implemented a rigorous carrier selection and monitoring procedure, achieving a damage-free delivery rate of 99.97%, even on flows subject to seasonal peaks. Supplies and deliveries are thus reliably managed from Asia to France and other parts of Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of premium teas from Asia; main warehouse in Île-de-France; B2B delivery to gourmet stores, tea rooms, and e-commerce businesses in France and several European countries.

Volume & seasonality

Average of 10 shipments per month with spikes during May–July (+44%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured by lashing straps and anti-slip mats, total shipment weight between 900 and 1,800 kg.

Delivery constraints

Night delivery, unloading assistance, GPS tracking.

Targets

Eliminate delays, enable transport visibility

Objectives

99.87% of shipments delivered on time, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 8%
11
 h
Quimper→Amiens transit time
730
 €
Example job price (Premium)
182
Number of transports in 2025
99.87%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Quimper
Amiens
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
11
 h
730
 €
Quimper
Reims
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
26
 h
840
 €
Quimper
Quimper
5x palette EU, 120x80 cm, 900 kg
VAN
1
 h
250
 €
Quimper
Angers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
6
 h
432
 €
Quimper
Frankfurt am Main
16x palette EU, 120x80 cm, 7 400 kg
Porteur
33
 h
1858
 €
Quimper
Ghent
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
14
 h
503
 €
Amiens
Reims
Quimper
Angers
Frankfurt am Main
Ghent
Quimper

Before/after (last 6 months)

-0,11
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

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