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Securing the delivery of innovative culinary products while maintaining quality throughout the supply chain.
CASE STUDY

Securing the delivery of innovative culinary products while maintaining quality throughout the supply chain.

A manufacturer of ready-to-use culinary products and a key player in food innovation faced the need to deliver goods quickly and without damage to its distribution partners in France and abroad. The main challenge was the sensitivity of the products and the requirement for reliable deliveries, with a high standard for peace of mind about the condition of the goods. Our transport team responded with a rigorous selection of carriers and proactive monitoring, ensuring the safety of shipments and a remarkable rate of intact deliveries, which is essential for this demanding industry.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of innovative and sterilized ready meals; main production site in the Centre-Val de Loire region; B2B distribution to organic, dietetic, and premium networks in France and for export.

Volume & seasonality

Average of 20 shipments per month with peaks during March-June period (+30%)

Units & packaging

European pallets 120x80 cm, average of 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 3,000 kg.

Delivery constraints

Night delivery, tailgate, mandatory prior call before delivery.

Targets

Eliminate delays, immediate access to pod/cmr

Objectives

98.37% of shipments delivered on time, all documents available on the Done Space platform, transport cost reduction of over 12%
3
 h
Nogent-le-Rotrou→Orleans transit time
419
 €
Example job price (Premium)
201
Number of transports in 2025
98.37%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nogent-le-Rotrou
Orleans
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
3
 h
419
 €
Nogent-le-Rotrou
Auxerre
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
4
 h
50
 €
Nogent-le-Rotrou
Poitiers
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
7
 h
548
 €
Nogent-le-Rotrou
Rouen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
3
 h
260
 €
Nogent-le-Rotrou
Genk
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
10
 h
669
 €
Nogent-le-Rotrou
Pioltello
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
17
 h
945
 €
Orleans
Auxerre
Poitiers
Rouen
Genk
Pioltello
Nogent-le-Rotrou

Before/after (last 6 months)

-0,08
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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