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Ensuring fast vehicle availability for B2B distribution of organic coffee and tea in France.
An artisanal producer of organic coffee and tea, based in the Grenoble region, faced the need to deliver premium products quickly to specialized points of sale all over France without maintaining its own fleet. Thanks to access to a large network of vehicles throughout the country, the transport provider was able to maintain a 99.96% availability rate, even for urgent and highly seasonal requests, while ensuring the safety of time-sensitive goods.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Artisanal roaster of organic coffee and supplier of premium teas; main site in the Auvergne-Rhône-Alpes region; B2B delivery to specialized distributors and HoReCa establishments in France.
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Volume & seasonality
Average of 25 shipments per month with peaks during September-December period (+34%)
Units & packaging
EU pallets 120x80 cm, 10 units per shipment, total shipment weight from 1,200 to 2,400 kg, secured with lashing straps and anti-slip mats.
Delivery constraints
Same-day pick-up, tail lift, full-risk insurance.
Targets
Enable transport visibility, immediate access to POD/CMR
Objectives
Transport tracking and email notifications on the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 9%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Grenoble → Bordeaux | 5x palette EU, 120x80 cm, 900 kg | VAN | 12 h | 736 € |
Grenoble → Valence | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 2 h | 395 € |
Grenoble → Nantes | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 13 h | 761 € |
Grenoble → Grenoble | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 1 h | 250 € |
Grenoble → Enschede | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 17 h | 919 € |
Grenoble → Stuttgart | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 26 h | 779 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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37
European countries
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