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Ensuring fast vehicle availability for B2B distribution of organic coffee and tea in France.
CASE STUDY

Ensuring fast vehicle availability for B2B distribution of organic coffee and tea in France.

An artisanal producer of organic coffee and tea, based in the Grenoble region, faced the need to deliver premium products quickly to specialized points of sale all over France without maintaining its own fleet. Thanks to access to a large network of vehicles throughout the country, the transport provider was able to maintain a 99.96% availability rate, even for urgent and highly seasonal requests, while ensuring the safety of time-sensitive goods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal roaster of organic coffee and supplier of premium teas; main site in the Auvergne-Rhône-Alpes region; B2B delivery to specialized distributors and HoReCa establishments in France.

Volume & seasonality

Average of 25 shipments per month with peaks during September-December period (+34%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, total shipment weight from 1,200 to 2,400 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Same-day pick-up, tail lift, full-risk insurance.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications on the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 9%
12
 h
Grenoble→Bordeaux transit time
736
 €
Example job price (Premium)
96
Number of shipments in 2025
98.59%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Grenoble
Bordeaux
5x palette EU, 120x80 cm, 900 kg
VAN
12
 h
736
 €
Grenoble
Valence
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
2
 h
395
 €
Grenoble
Nantes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
13
 h
761
 €
Grenoble
Grenoble
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
1
 h
250
 €
Grenoble
Enschede
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
17
 h
919
 €
Grenoble
Stuttgart
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
26
 h
779
 €
Bordeaux
Valence
Nantes
Grenoble
Enschede
Stuttgart
Grenoble

Before/after (last 6 months)

-0,2
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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