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Guaranteed vehicle availability for natural ingredient flows across Europe.
CASE STUDY

Guaranteed vehicle availability for natural ingredient flows across Europe.

Active in supplying natural ingredients for the food, nutrition, and cosmetics industries, this international group needs to ensure reliable shipments, often under temperature control, to meet the demands of its B2B clients in Europe and beyond. Thanks to a 99.97% vehicle availability rate and flexible solutions, our transport team ensures fast access to capacity, even during peak seasons or urgent requests, with same-day or next-day pickup options.
DONE Deliveries. Europe’s top logistics company for businesses.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier of natural ingredients for the food, nutrition, cosmetics, and pharmaceutical industries; main site in Hauts-de-France; B2B distribution across Europe and internationally.

Volume & seasonality

Average of 15 shipments per month, with peaks during November-January period (+27%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 900 and 2,800 kg.

Delivery constraints

Fixed delivery times, tail lift, fast POD.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 19%
5
 h
Calais→Paris transit time
50
 €
Example job price (Premium)
96
Number of shipments in 2025
98.5%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Calais
Paris
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
5
 h
50
 €
Calais
Mulhouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
448
 €
Calais
Roubaix
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
5
 h
427
 €
Calais
Le Havre
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
4
 h
337
 €
Calais
Ulm
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
13
 h
821
 €
Calais
Turin
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
18
 h
648
 €
Paris
Mulhouse
Roubaix
Le Havre
Ulm
Turin
Calais

Before/after (last 6 months)

-0,17
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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37

European countries

We deliver across the whole of Europe.
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