CASE STUDY

Guaranteeing instant availability for urgent event food shipments.

A catering services provider for events needed a logistics solution able to handle reactive and flexible deliveries, to ensure product freshness during events in the Hauts-de-France region. The main challenge was to find a vehicle available the same day or next day, given numerous last-minute requirements. Thanks to a vehicle availability rate of 99.96%, the transport provider ensured fast deliveries with every request, while maintaining product quality.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Catering provider for business and private events; based near a city in Hauts-de-France; serves event venues and companies in the northern region.

Volume & seasonality

Average of 18 shipments per month with peaks during April–July (+21%)

Units & packaging

Euro pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight 1,100 to 2,200 kg.

Delivery constraints

Fixed delivery times, loading assistance, all-risk insurance.

Targets

Eliminate delays, enable transport visibility

Objectives

99.37% of shipments delivered on time, transport tracking and email notifications via the Done Space platform, reduced transport costs by over 16%

Valenciennes→Niort transit time

1618

€

Example job price (Premium)

Number of shipments in 2025

99.37%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Valenciennes → Niort	10x caisses personnalisées, 180x140x60 cm, 3 500 kg	Porteur	25 h	1618 €
Valenciennes → Rodez	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	15 h	982 €
Valenciennes → Toulouse	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	15 h	924 €
Valenciennes → Rouen	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	4 h	577 €
Valenciennes → Rotterdam	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	5 h	525 €
Valenciennes → Bologna	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	22 h	1231 €

Niort

Rodez

Toulouse

Rouen

Rotterdam

Bologna

Valenciennes

Before/after (last 6 months)

-0,11

Cost per shipment

-6h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez