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Securing premium chocolate truffle logistics to Europe and beyond.
CASE STUDY

Securing premium chocolate truffle logistics to Europe and beyond.

A French manufacturer of high-end chocolate specialties faces demanding challenges to ensure the integrity of its goods during export, especially during peak demand periods. Thanks to a strictly selected carrier network and rigorous monitoring, our team achieved a 99.96% damage-free delivery rate, essential for this fragile, high-value segment, with extensive coverage to over 40 countries.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Premium chocolate truffle manufacturer based near Angers, Pays de la Loire; B2B exports to distributors and international importers in over 40 countries.

Volume & seasonality

Average of 20 shipments per month with peaks in October-December period (+38%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,400 and 3,000 kg.

Delivery constraints

Night delivery, tailgate + pallet jack, all-risk insurance.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via DONE Space platform, average truck availability at 99.69% of placed orders, transport cost reduction over 9%
6
 h
Nantes→Chartres transit time
502
 €
Example job price (Premium)
120
Number of transports in 2025
99.84%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nantes
Chartres
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
6
 h
502
 €
Nantes
Bourges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
6
 h
535
 €
Nantes
Strasbourg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
14
 h
443
 €
Nantes
Rouen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
7
 h
437
 €
Nantes
Maastricht
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
14
 h
773
 €
Nantes
Milan
8x palette EU, 120x80 cm, 5 100 kg
Porteur
32
 h
1444
 €
Chartres
Bourges
Strasbourg
Rouen
Maastricht
Milan
Nantes

Before/after (last 6 months)

-0,17
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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