CASE STUDY

Ensuring vehicle availability for professional food logistics across Europe.

A food industry player specialized in the manufacture of crepe, galette, and waffle-based preparations for professionals needed a reliable B2B solution to quickly deliver its products to distributors and restaurateurs. The priority was to access a vehicle availability rate of 99.96% and to be able to load the same day or the next, a requirement essential for coping with strong seasonality and activity peaks, especially to France and Belgium. The DONE Deliveries transport team met this challenge thanks to its European network and the responsiveness of its processes.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in crepe, galette, and waffle-based food preparations; based in Île-de-France; B2B deliveries to distribution networks and food service establishments in France and Belgium.

Volume & seasonality

An average of 20 shipments per month, with peaks during the March-July period (+24%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,100 and 2,200 kg.

Delivery constraints

Fixed delivery times, security rope for customs, secured parking.

Targets

Enable transport visibility, immediate access to pod/cmr

Objectives

Transport tracking and email notifications on the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of more than 13%

Saint-Herblain→Caen transit time

652

€

Example job price (Premium)

Number of transports in 2025

98.77%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Saint-Herblain → Caen	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	5 h	652 €
Saint-Herblain → Cholet	5x palette EU, 120x80 cm, 900 kg	VAN	3 h	100 €
Saint-Herblain → Perpignan	16x palette EU, 120x80 cm, 7 400 kg	Porteur, Hayon élévateur	27 h	1625 €
Saint-Herblain → Vannes	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	2 h	286 €
Saint-Herblain → Coslada	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	17 h	1035 €
Saint-Herblain → Munich	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	22 h	1007 €

Caen

Cholet

Perpignan

Vannes

Coslada

Munich

Saint-Herblain

Before/after (last 6 months)

-0,08

Cost per shipment

-4h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez