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Securing the supply chain for foodservice operators with a network of verified carriers.
CASE STUDY

Securing the supply chain for foodservice operators with a network of verified carriers.

A wholesale distributor serving both institutional and commercial foodservice needed to secure deliveries and protect the quality of sensitive goods. By implementing a strict carrier selection process and proactive risk management, DONE Deliveries achieved a 99.98% undamaged delivery rate while maintaining the responsiveness required for Paris and the Île-de-France region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialized distributor for foodservice supply; headquarters in Île-de-France; serving institutional and commercial foodservice establishments in Paris and surrounding areas.

Volume & seasonality

Average of 12 shipments per month with peaks during March to June (+13%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment between 1,000 and 2,800 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Narrow delivery windows (8 am–12 pm and 2 pm–5 pm), unloading assistance, GPS tracking.

Targets

Eliminate delays, trucks available on demand

Objectives

98.85% of shipments delivered on time, average truck availability for 99.68% of orders placed, transport cost reduction of over 19%
11
 h
Vincennes→Annecy transit time
713
 €
Example job price (Premium)
148
Number of transports in 2025
98.85%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Vincennes
Annecy
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
11
 h
713
 €
Vincennes
Roanne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
50
 €
Vincennes
Niort
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
7
 h
715
 €
Vincennes
Nantes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
7
 h
470
 €
Vincennes
Rotterdam
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
419
 €
Vincennes
Etten-Leur
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
10
 h
736
 €
Annecy
Roanne
Niort
Nantes
Rotterdam
Etten-Leur
Vincennes

Before/after (last 6 months)

-0,08
Cost per shipment
-2h
Shorter average transit time
99.98%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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