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Reliability and 24/7 visibility for sensitive dairy logistics in Europe.
CASE STUDY

Reliability and 24/7 visibility for sensitive dairy logistics in Europe.

An industrial company in the agri-food sector, this renowned dairy products manufacturer needed to ensure the punctuality and traceability of its B2B shipments to various European markets. Key concerns involved unbroken cold chain delivery, real-time monitoring, and proactive management to prevent any delays or incidents. Thanks to continuous tracking, a dedicated Track & Trace team available 24/7, and automatic notifications, DONE Deliveries provided full visibility at every stage of transport and guaranteed deadlines, while also minimizing logistics risks.
DONE Deliveries. Europe’s top logistics company for businesses.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of dairy products and fresh desserts; main production site in Île-de-France; B2B distribution to the food sector in France, Belgium, and Germany.

Volume & seasonality

Average of 24 shipments per month with peaks during April to July period (+18%)

Units & packaging

EU pallets 120x80 cm, 14 pallets per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 2,400 and 6,000 kg.

Delivery constraints

Fixed delivery times, unloading assistance, secure parking.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

98.89% of shipments delivered on time, all documents available on the Done Space platform, reduction of transport costs by over 17%
8
 h
Annonay→Nice transit time
749
 €
Example job price (Premium)
86
Number of transports in 2025
98.89%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Annonay
Nice
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
749
 €
Annonay
Bourges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
7
 h
420
 €
Annonay
Vannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
13
 h
873
 €
Annonay
Strasbourg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
10
 h
430
 €
Annonay
Mainz
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
13
 h
418
 €
Annonay
Dortmund
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
31
 h
1121
 €
Nice
Bourges
Vannes
Strasbourg
Mainz
Dortmund
Annonay

Before/after (last 6 months)

-0,08
Cost per shipment
-3h
Shorter average transit time
99.97%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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