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Ensuring truck availability for the fast delivery of food products to contract catering.
CASE STUDY

Ensuring truck availability for the fast delivery of food products to contract catering.

A company specializing in the preparation and distribution of dairy and gourmet products for catering in the Lyon area was facing severe vehicle availability constraints and urgent shipment organization. Thanks to the logistics solution, a vehicle availability rate of 99.98% was achieved, enabling efficient management of order peaks and last-minute requests in Lyon and its region. The provided flexibility protected the continuity of B2B deliveries to restaurants, caterers, and institutional establishments.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of dairy products and culinary specialties; based in Lyon and active in Rhône-Alpes; mainly serves contract catering and caterers.

Volume & seasonality

Average of 10 shipments per month with peaks during April-July period (+20%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight between 800 and 2,400 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Fixed delivery times, loading assistance, delivery with mandatory prior call.

Targets

Ensure transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability at 99.64% of orders, transport cost reduction by over 19%
7
 h
Paris→Caen transit time
950
 €
Example job price (Premium)
107
Number of shipments in 2025
99.51%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Caen
16x palette EU, 120x80 cm, 7 400 kg
Porteur
7
 h
950
 €
Paris
Paris
2x palette EU, 120x80 cm, 300 kg
VAN
1
 h
50
 €
Paris
Amiens
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
3
 h
249
 €
Paris
Limoges
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
7
 h
374
 €
Paris
Zaragoza
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
18
 h
551
 €
Paris
Mainz
5x palette EU, 120x80 cm, 900 kg
VAN
9
 h
689
 €
Caen
Paris
Amiens
Limoges
Zaragoza
Mainz
Paris

Before/after (last 6 months)

-0,09
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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