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Securing the delivery of natural food products with reliable logistics guarantees.
CASE STUDY

Securing the delivery of natural food products with reliable logistics guarantees.

Active in the production of premium bakery aids and spices, this food sector supplier must ship sensitive goods to professional clients while maintaining freshness and traceability. The challenges included managing transport risks, providing suitable insurance for high-value products, and protecting organic batches. DONE Deliveries supported the export ramp-up with comprehensive CMR coverage, customized cargo insurance solutions, and proactive management of potential claims on critical shipments headed for Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of bakery aids and spices; main site in the Rennes region; B2B deliveries to artisanal bakers and distributors in France and Western Europe.

Volume & seasonality

An average of 22 shipments per month with peaks during October-December (+40%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment 1,000 to 2,400 kg.

Delivery constraints

Fixed delivery times, tail lift required, delivery with mandatory prior call.

Targets

Reduce transit time by over 4 hours, enable transport visibility

Objectives

Faster average transit by 4-5 hours, transport tracking and email notifications via the DONE Space platform, reduction of transport costs by more than 17%
7
 h
Compiègne→Tours transit time
50
 €
Example job price (Premium)
104
Number of shipments in 2025
98.86%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Compiègne
Tours
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
7
 h
50
 €
Compiègne
Quimper
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
12
 h
777
 €
Compiègne
Roanne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
10
 h
423
 €
Compiègne
Dijon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
333
 €
Compiègne
Waterloo
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
7
 h
490
 €
Compiègne
Ghent
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
4
 h
273
 €
Tours
Quimper
Roanne
Dijon
Waterloo
Ghent
Compiègne

Before/after (last 6 months)

-0,17
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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