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Ensuring punctuality and tracking of B2B shipments for a French organic food company.
CASE STUDY

Ensuring punctuality and tracking of B2B shipments for a French organic food company.

A French manufacturer specializing in organic apple cider vinegar and natural dietary supplements faces challenges in maintaining regularity and visibility of their flows to distributors and partners across Europe. Thanks to 24/7 supervision, real-time tracking, and our dedicated Track & Trace team, both pickups and deliveries meet precise time slots, including a money-back guarantee in case of major delays. Main shipments are to France, Belgium, and the Benelux region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer and processor of organic food solutions and cider vinegar-based supplements; artisan production site in Normandy; distribution to specialized networks and e-commerce partners in France, Belgium, and the Benelux.

Volume & seasonality

Average of 10 shipments per month with peaks during March-June period (+23%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, weight between 900 and 2,400 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Narrow time windows (9 am–12 pm and 2 pm–5 pm), loading assistance, delivery with mandatory prior call.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability for 99.73% of orders placed, all documents are available on the Done Space platform, transport cost reduction of over 14%
7
 h
Paris→Niort transit time
678
 €
Example job price (Premium)
190
Number of transports in 2025
98.3%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Niort
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
7
 h
678
 €
Paris
Lyon
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
10
 h
100
 €
Paris
Nantes
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
9
 h
897
 €
Paris
Reims
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
3
 h
426
 €
Paris
Piacenza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
16
 h
917
 €
Paris
Tilburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
376
 €
Niort
Lyon
Nantes
Reims
Piacenza
Tilburg
Paris

Before/after (last 6 months)

-0,25
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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We deliver across the whole of Europe.
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