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Maximum responsiveness for delivering food professionals in France and Europe.
CASE STUDY

Maximum responsiveness for delivering food professionals in France and Europe.

Active in B2B distribution for food service professionals, this food products specialist had to ensure rapid and reliable delivery of goods to bakers, restaurateurs, and caterers. In response to frequent and urgent orders, the ability to source a vehicle within a few hours, coupled with a 99.97% vehicle availability rate, helped avoid any supply disruptions, even during peak periods. Shipments cover France and other European countries, with total flexibility in scheduling.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of food products for professionals; based in the Auvergne-Rhône-Alpes region; delivers to bakers, restaurants, and caterers in France and Western Europe.

Volume & seasonality

Average of 15 shipments per month, with peaks during March-June (+44%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment between 1,000 and 2,500 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Same-day delivery, tail lift, GPS tracking.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 98.32% of shipments delivered on time, transport cost reduction of over 13%
25
 h
Moulins→Tarbes transit time
100
 €
Example job price (Premium)
145
Number of transports in 2025
98.32%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Moulins
Tarbes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
25
 h
100
 €
Moulins
Montpellier
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
10
 h
100
 €
Moulins
Auxerre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
4
 h
290
 €
Moulins
Marseille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
613
 €
Moulins
Rome
2x palette EU, 120x80 cm, 300 kg
VAN
20
 h
624
 €
Moulins
Amsterdam
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
30
 h
706
 €
Tarbes
Montpellier
Auxerre
Marseille
Rome
Amsterdam
Moulins

Before/after (last 6 months)

-0,24
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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