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Secure and reliable deliveries for coffee exporters in Europe.
CASE STUDY

Secure and reliable deliveries for coffee exporters in Europe.

As a European trader of green coffee, this specialist deals with sensitive shipments that require the preservation of pallet integrity during transport. Security and compliance are critical challenges, especially to meet the expectations of demanding principals and roasters in Central and Western Europe. Thanks to a rigorous carrier verification process and a 99.97% damage-free delivery rate, DONE Deliveries ensured regular shipments while limiting the risk of damage.
DONE Deliveries. Europe’s top logistics company for businesses.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Green coffee trading and export company; main office in Hamburg; B2B distribution for industrial clients, roasters, and logistics sites in Germany, France, Switzerland, and Benelux.

Volume & seasonality

Average of 23 shipments per month with peaks during January-April (+20%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by lashing straps and anti-slip mats, total weight per shipment between 900 and 2,400 kg.

Delivery constraints

Fixed delivery hours, tail lift, GPS tracking.

Targets

Eliminate delays, enable transport visibility

Objectives

99.72% of shipments delivered on time, transport tracking and email notifications via the DONE Space platform, transport cost reduction of over 18%
12
 h
Lyon→Rennes transit time
771
 €
Example job price (Premium)
145
Number of transports in 2025
99.72%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Rennes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
12
 h
771
 €
Lyon
Marseille
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
8
 h
100
 €
Lyon
Cannes
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
689
 €
Lyon
Toulouse
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
697
 €
Lyon
Amsterdam
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
30
 h
1096
 €
Lyon
Barcelona
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
11
 h
509
 €
Rennes
Marseille
Cannes
Toulouse
Amsterdam
Barcelona
Lyon

Before/after (last 6 months)

-0,09
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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