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Ensuring immediate availability for B2B caramel ingredient logistics in Europe.
CASE STUDY

Ensuring immediate availability for B2B caramel ingredient logistics in Europe.

A food industry manufacturer specializing in caramel-based ingredients for chocolatiers and pastry makers faced urgent demands for responsiveness in their international B2B flows. Managing activity peaks with markets across several continents required extreme logistical flexibility. Thanks to a 99.96% vehicle availability rate, our transport team was able to guarantee rapid handling—even at the last minute—and smooth deliveries to multiple European regions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of caramelized ingredients for the food industry; main production site in the Auvergne-Rhône-Alpes region; B2B exports to Europe, Asia, and North America.

Volume & seasonality

An average of 20 shipments per month with peaks during the May-August period (+14%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,000 and 2,400 kg.

Delivery constraints

Same-day delivery, tail lift required, mandatory pre-call before delivery.

Targets

Immediate access to POD/CMR, enable shipment visibility

Objectives

All documents available via the DONE Space platform, transport tracking and email notifications via DONE Space, transport cost reduction of over 8%
4
 h
Pouilly-lès-Feurs→Dijon transit time
546
 €
Example job price (Premium)
170
Number of transports in 2025
98.47%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Pouilly-lès-Feurs
Dijon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
4
 h
546
 €
Pouilly-lès-Feurs
Poitiers
5x palette EU, 120x80 cm, 900 kg
VAN
10
 h
100
 €
Pouilly-lès-Feurs
Troyes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
7
 h
365
 €
Pouilly-lès-Feurs
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
884
 €
Pouilly-lès-Feurs
Zwolle
5x palette EU, 120x80 cm, 900 kg
VAN
17
 h
925
 €
Pouilly-lès-Feurs
Utrecht
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
30
 h
938
 €
Dijon
Poitiers
Troyes
Lorient
Zwolle
Utrecht
Pouilly-lès-Feurs

Before/after (last 6 months)

-0,24
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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