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Continuous visibility and guaranteed punctuality for organic food logistics in France and Europe.
A food industry player specializing in organic products, whose production is based on artisanal and local processes, had to ensure the availability of its organic goods to specialized networks in France and abroad. With rising demand, precise logistics tracking, 24/7 supervision, and strict adherence to delivery deadlines were needed, while also delivering the promised peace of mind to partners. The transport team met the challenge by implementing real-time tracking tools, providing proactive support from continuously available experts, and committing strongly to on-time collections and deliveries.
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Client profile & transport requirements
Business
Producer of organic condiments and mustards; main production site in Aube near Troyes; B2B distribution to organic networks and specialty groceries in France, Italy, Luxembourg, Portugal, and Spain.
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Volume & seasonality
Average of 13 shipments per month with peaks during April-July (+42%)
Units & packaging
EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 1,000 and 2,400 kg.
Delivery constraints
Narrow time slots (8 a.m.–10 a.m. and 1 p.m.–3 p.m.), loading assistance, delivery with mandatory prior call.
Targets
Immediate access to POD/CMR, reduction in transit time by over 3 hours
Objectives
All documents available on the DONE Space platform, average transit faster by 4-6h, transport cost reduction by over 13%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Troyes → Annecy | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 7 h | 663 € |
Troyes → Perpignan | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 27 h | 100 € |
Troyes → Paris | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 4 h | 247 € |
Troyes → Lorient | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 25 h | 930 € |
Troyes → Dietzenbach | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 8 h | 680 € |
Troyes → Stuttgart | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 9 h | 621 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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37
European countries
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