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Securing B2B food logistics with an unmatched damage-free delivery rate.
CASE STUDY

Securing B2B food logistics with an unmatched damage-free delivery rate.

A company specialized in automatic distribution of meals, snacks, and beverages for businesses manages a vast network of vending machines across several French regions. Their major challenge: protecting the integrity of perishable and diverse goods during multi-regional shipments. Thanks to a thorough carrier verification process and a 99.97% damage-free delivery rate, the logistics provider has ensured the reliability of each shipment, even during peak seasons.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Operator of automatic food distribution solutions; main presence in Île-de-France; network installed at various business sites across France.

Volume & seasonality

Average of 8 shipments per month with peaks during September-December period (+18%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 1,000 and 2,800 kg.

Delivery constraints

Fixed loading hours, loading assistance, secure parking.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 99.44% shipments delivered on time, transport cost reduction of over 15%
26
 h
Paris→Toulouse transit time
100
 €
Example job price (Premium)
173
Number of transports in 2025
99.44%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Toulouse
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
26
 h
100
 €
Paris
Perpignan
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
14
 h
914
 €
Paris
Dijon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
6
 h
359
 €
Paris
Rennes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
6
 h
678
 €
Paris
Etten-Leur
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
676
 €
Paris
Martorell
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
17
 h
1001
 €
Toulouse
Perpignan
Dijon
Rennes
Etten-Leur
Martorell
Paris

Before/after (last 6 months)

-0,09
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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