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Securing pan-European distribution of frozen pastries with a logistics service offering guaranteed availability.
CASE STUDY

Securing pan-European distribution of frozen pastries with a logistics service offering guaranteed availability.

An industrial company specializing in frozen desserts and pastries, a major supplier for foodservice and retail, needed to manage the increase in its B2B shipments in France and across Europe. Challenges: rapidly rising volumes, demand for flexible capacity and reliable delivery times for its professional clients. Thanks to an extensive network and a vehicle availability promise of 99.96%, DONE Deliveries ensured uninterrupted deliveries, even during growth phases or activity peaks, while keeping punctuality commitments.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

French manufacturer of sweet and savory frozen specialties; main facility in Occitanie; distributes to retailers and foodservice professionals in France and several European countries.

Volume & seasonality

An average of 13 shipments per month, with peaks during March-July (+13%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 950 and 2,600 kg.

Delivery constraints

Same-day pickup, loading assistance, GPS tracking.

Targets

Reduce transit time by over 4 hours, immediate access to POD/CMR

Objectives

Transit time faster by 4-9 hours on average, all documents available on the done space platform, transport cost reduction above 13%
27
 h
Paris→Marseille transit time
100
 €
Example job price (Premium)
200
Number of shipments in 2025
98.69%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Marseille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
27
 h
100
 €
Paris
Cannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
16
 h
50
 €
Paris
Le Havre
16x palette EU, 120x80 cm, 7 400 kg
Porteur
7
 h
622
 €
Paris
Limoges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
7
 h
389
 €
Paris
Leverkusen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
445
 €
Paris
Munich
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
14
 h
391
 €
Marseille
Cannes
Le Havre
Limoges
Leverkusen
Munich
Paris

Before/after (last 6 months)

-0,18
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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