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Transport flexibility serving artisanal agri-food producers B2B.
CASE STUDY

Transport flexibility serving artisanal agri-food producers B2B.

A fine pastry artisan develops local specialties for the professional market. Facing high demand during seasonal peaks, the client needed to ensure fast, reliable, and market-adapted deliveries, especially to France and Belgium. Thanks to our network with 99.98% availability and the ability to deploy a vehicle within 24 hours, their flows improved in punctuality and responsiveness, even for urgent requests.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal manufacturer of specialty pastries for professionals, production site in the West region, B2B distribution to France and Belgium.

Volume & seasonality

Average of 20 shipments per month with peaks during October-December (+23%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1000 and 3200 kg.

Delivery constraints

Same-day delivery, loading assistance, mandatory prior call before delivery.

Targets

Eliminate delays, provide transport visibility

Objectives

99.91% of shipments delivered on time, transport tracking and email notifications via Done Space platform, transport cost reduction over 14%
24
 h
Sucé-sur-Erdre→Roanne transit time
100
 €
Example job price (Premium)
183
Number of transports in 2025
99.91%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Sucé-sur-Erdre
Roanne
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
24
 h
100
 €
Sucé-sur-Erdre
Rennes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
2
 h
336
 €
Sucé-sur-Erdre
Montauban
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
431
 €
Sucé-sur-Erdre
Troyes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
450
 €
Sucé-sur-Erdre
Berlin
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
50
 h
1417
 €
Sucé-sur-Erdre
Ciampino
5x palette EU, 120x80 cm, 900 kg
VAN
28
 h
1625
 €
Roanne
Rennes
Montauban
Troyes
Berlin
Ciampino
Sucé-sur-Erdre

Before/after (last 6 months)

-0,09
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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