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Express refrigerated deliveries without interruption for the seafood sectors in Normandy and Brittany.
CASE STUDY

Express refrigerated deliveries without interruption for the seafood sectors in Normandy and Brittany.

A B2B distributor of fresh and prepared seafood products needed to secure daily shipments from Normandy to restaurants and wholesalers. Strict deadlines, preservation of freshness, and absence of intermediate reloads were crucial. The transport team responded with dedicated refrigerated vehicles, direct pick-ups, and real-time tracking, minimizing risks of delay and cold chain breaks across the Greater West and Paris region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

B2B distributor of fish, shellfish, and fresh seafood products; based in Rouen (Normandy); deliveries to restaurants and wholesalers across the Greater West and Île-de-France.

Volume & seasonality

Average of 17 shipments per month with peaks during the April-July period (+24%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, tie-down straps and anti-slip mats, total shipment weight between 1,000 and 2,700 kg.

Delivery constraints

Fixed loading hours, safety rope for customs, rapid POD.

Targets

Reduce transit time by more than 3h, immediate access to POD/CMR

Objectives

Average transit faster by 4-11h, all documents available on the Done Space platform, transport cost reduction of more than 12%
18
 h
Rouen→Cannes transit time
952
 €
Example job price (Premium)
138
Number of transports in 2025
98.33%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rouen
Cannes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
18
 h
952
 €
Rouen
Poitiers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
100
 €
Rouen
Roubaix
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
4
 h
245
 €
Rouen
Arras
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
4
 h
239
 €
Rouen
Girona
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
31
 h
1499
 €
Rouen
Pioltello
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
18
 h
981
 €
Cannes
Poitiers
Roubaix
Arras
Girona
Pioltello
Rouen

Before/after (last 6 months)

-0,2
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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