CASE STUDY

Streamline B2B logistics for healthcare catering with a pan-European network.

A key player in collective catering for healthcare facilities was seeking to secure and accelerate the shipment of its goods to several regions across France and neighboring countries. Thanks to access to a vast vehicle network, the transport provider ensured permanent truck availability, full flexibility during peak periods, and direct delivery without transshipment. Increased flow volumes were managed without the creation of an internal fleet.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in collective catering for the medical and medico-social sector; based in Lorraine; regular service to both public and private institutions in France and the Benelux.

Volume & seasonality

Average of 25 shipments per month with peaks during March–June (+15%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Fixed delivery times, tail lift + pallet truck, advance notification required for delivery.

Targets

Transit time reduced by more than 2 hours, enable transport visibility

Objectives

Average transit accelerated by 4-5 hours, transport tracking and email notifications via the Done Space platform, transport costs reduced by more than 15%

Troyes→Rodez transit time

754

€

Example job price (Premium)

Number of transports in 2025

99.8%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Troyes → Rodez	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	12 h	754 €
Troyes → Cholet	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	8 h	386 €
Troyes → Arras	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	6 h	333 €
Troyes → Tourcoing	2x palette EU, 120x80 cm, 300 kg	VAN	6 h	330 €
Troyes → Bremen	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	14 h	766 €
Troyes → Magdeburg	8x palette EU, 120x80 cm, 5 100 kg	Porteur	29 h	1537 €

Rodez

Cholet

Arras

Tourcoing

Bremen

Magdeburg

Troyes

Before/after (last 6 months)

-0,24

Cost per shipment

-2h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez