A key player in collective catering for healthcare facilities was seeking to secure and accelerate the shipment of its goods to several regions across France and neighboring countries. Thanks to access to a vast vehicle network, the transport provider ensured permanent truck availability, full flexibility during peak periods, and direct delivery without transshipment. Increased flow volumes were managed without the creation of an internal fleet.

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Specialist in collective catering for the medical and medico-social sector; based in Lorraine; regular service to both public and private institutions in France and the Benelux.
Average of 25 shipments per month with peaks during March–June (+15%)
EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.
Fixed delivery times, tail lift + pallet truck, advance notification required for delivery.
Transit time reduced by more than 2 hours, enable transport visibility
Average transit accelerated by 4-5 hours, transport tracking and email notifications via the Done Space platform, transport costs reduced by more than 15%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Troyes → Rodez | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 12 h | 754 € |
Troyes → Cholet | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 8 h | 386 € |
Troyes → Arras | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 6 h | 333 € |
Troyes → Tourcoing | 2x palette EU, 120x80 cm, 300 kg | VAN | 6 h | 330 € |
Troyes → Bremen | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 14 h | 766 € |
Troyes → Magdeburg | 8x palette EU, 120x80 cm, 5 100 kg | Porteur | 29 h | 1537 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This enables us to reach a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer a compensation of €500.
Each shipment is monitored 24/7 by our Track & Trace department. We achieve an on-time loading rate of 99.2% and an on-time delivery rate of 98.7%. In the case of significant delays caused by us, the freight may be reimbursed up to 100%.
You benefit from full tracking via DONE Space: real-time map tracking, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
We can arrange refrigerated vehicle transport for temperature-sensitive goods. Depending on the project, we combine refrigerated vehicles, 24/7 tracking, and enhanced insurance, to secure the entire transport chain.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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