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Maximum security for B2B fine pastry logistics on the French Riviera.
CASE STUDY

Maximum security for B2B fine pastry logistics on the French Riviera.

A renowned high-end pastry maker, offering delicate creations for a premium clientele, was facing challenges with reliability and security when transporting fresh goods to its sales points. Thanks to a network of rigorously vetted carriers and a 99.97% damage-free delivery rate, the provider was able to ensure shipment integrity throughout the Provence-Alpes-Côte d’Azur region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of high-end artisanal pastries; main operations in Nice; B2B distribution to boutiques and tea rooms on the French Riviera.

Volume & seasonality

Average of 13 shipments per month with peaks during May-August (+26%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and corner protectors, total weight per shipment between 900 and 2,400 kg.

Delivery constraints

Narrow time windows (7 am–9 am and 1 pm–3 pm), assistance with unloading, mandatory pre-delivery call.

Targets

Enable transport visibility, reduce transit time by more than 4 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time faster by 4-6 hours, transport cost reduction of more than 16%
13
 h
Nice→Auxerre transit time
637
 €
Example job price (Premium)
196
Number of transports in 2025
99.44%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nice
Auxerre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
637
 €
Nice
Nice
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
1
 h
150
 €
Nice
Lyon
5x palette EU, 120x80 cm, 900 kg
VAN
8
 h
638
 €
Nice
Bordeaux
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
13
 h
513
 €
Nice
Mainz
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
33
 h
974
 €
Nice
Maastricht
5x palette EU, 120x80 cm, 900 kg
VAN
19
 h
786
 €
Auxerre
Nice
Lyon
Bordeaux
Mainz
Maastricht
Nice

Before/after (last 6 months)

-0,2
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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