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Maximum responsiveness for the delivery of seafood products B2B under controlled temperature.
CASE STUDY

Maximum responsiveness for the delivery of seafood products B2B under controlled temperature.

A major player in seafood processing for the restaurant, retail, and specialized circuits, this professional needed to ensure fresh shipments even during peak demand. Faced with the need for truck availability and last-minute scheduled deliveries, the transport team provided fast coverage with a vehicle availability rate of 99.96%, enabling same-day or next-day pickups in the greater South-West and across France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Seafood processor and distributor; main operating site in Nouvelle-Aquitaine; delivery to hospitality, restaurant, and wholesale food sectors throughout France.

Volume & seasonality

Average of 11 shipments per month with peaks during March-June (+14%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 3,400 kg.

Delivery constraints

Night delivery, loading assistance, secured parking.

Targets

Reduction of transit time by more than 3h, immediate access to POD/CMR

Objectives

Average transit faster by 4-12h, all documents available on the DONE Space platform, reduction of transport costs by more than 9%
15
 h
Agen→Nancy transit time
711
 €
Example job price (Premium)
185
Number of transports in 2025
98.64%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Agen
Nancy
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
15
 h
711
 €
Agen
Auxerre
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
580
 €
Agen
Paris
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
26
 h
694
 €
Agen
Metz
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
16
 h
384
 €
Agen
Waterloo
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
17
 h
841
 €
Agen
Willebroek
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
18
 h
878
 €
Nancy
Auxerre
Paris
Metz
Waterloo
Willebroek
Agen

Before/after (last 6 months)

-0,25
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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