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Guaranteeing punctuality and visibility for industrial food flows in France and Belgium.
CASE STUDY

Guaranteeing punctuality and visibility for industrial food flows in France and Belgium.

A major player in the food industry, specializing in ready-to-eat soups and culinary solutions, needed to secure its pallet shipments to supply professional clients. Optimal management of peak activity periods and maintaining full traceability were essential. Thanks to 24/7 tracking, proactive supervision and key milestone notifications, the transport provider enabled optimization of the flows and guaranteed on-time delivery across the entire French network and to Belgium.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of ready-to-use culinary solutions based in Provence-Alpes-Côte d’Azur, frequently shipping goods and pallets to companies in the retail and foodservice sectors in France and Belgium.

Volume & seasonality

An average of 24 shipments per month with peaks during the September-November period (+43%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Same-day delivery, loading assistance, all-risk insurance.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 98.8% of shipments delivered on time, transport cost reduction of over 11%
3
 h
Pernes-les-Fontaines→Montpellier transit time
472
 €
Example job price (Premium)
117
Number of transports in 2025
98.8%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Pernes-les-Fontaines
Montpellier
5x palette EU, 120x80 cm, 900 kg
VAN
3
 h
472
 €
Pernes-les-Fontaines
Lille
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
16
 h
857
 €
Pernes-les-Fontaines
Strasbourg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
13
 h
723
 €
Pernes-les-Fontaines
Bordeaux
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
11
 h
758
 €
Pernes-les-Fontaines
Rotterdam
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
19
 h
863
 €
Pernes-les-Fontaines
Ghent
8x palette EU, 120x80 cm, 5 100 kg
Porteur
31
 h
1329
 €
Montpellier
Lille
Strasbourg
Bordeaux
Rotterdam
Ghent
Pernes-les-Fontaines

Before/after (last 6 months)

-0,24
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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