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Immediate vehicle availability for B2B frozen foods, even during peak season.
CASE STUDY

Immediate vehicle availability for B2B frozen foods, even during peak season.

This distributor of frozen, fresh, and ambient products, specialized in meats, snacks, and ready meals for retail and foodservice, was facing order peaks requiring fast, disruption-free deliveries. Thanks to our team’s responsiveness and 99.97% vehicle availability rate, even during peak demand, every shipment was loaded the same day or next day across France and Western Europe with no delays for business recipients.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Importer and distributor of frozen and fresh food products; main site in Grand Est; supplies to supermarket chains, Food Service, industrial clients, and wholesalers in France and neighboring countries.

Volume & seasonality

Average of 15 shipments per month with peaks in the October–February period (+20%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment from 1,100 to 2,300 kg.

Delivery constraints

Narrow delivery windows (6 am–11 am and 1 pm–5 pm), unloading assistance, secure parking areas.

Targets

Reduce transit time by over 3 hours, eliminate delays

Objectives

Average transit accelerated by 4–10 hours, 98.61% on-time delivery, transport costs reduced by over 14%
23
 h
Metz→Bourges transit time
100
 €
Example job price (Premium)
155
Number of transports in 2025
98.61%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Metz
Bourges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
23
 h
100
 €
Metz
Niort
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
26
 h
100
 €
Metz
Dijon
5x palette EU, 120x80 cm, 900 kg
VAN
4
 h
584
 €
Metz
Valence
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
24
 h
1129
 €
Metz
Zaragoza
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
23
 h
823
 €
Metz
Amsterdam
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
476
 €
Bourges
Niort
Dijon
Valence
Zaragoza
Amsterdam
Metz

Before/after (last 6 months)

-0,19
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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We deliver across the whole of Europe.
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