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Real-time tracking and punctuality for innovative meal logistics.
CASE STUDY

Real-time tracking and punctuality for innovative meal logistics.

A provider of connected food solutions for offices and large companies faces the challenge of ultra-precise deliveries, essential to maintain fresh meals in continuous distribution. DONE Deliveries provided total visibility on every shipment through 24/7 tracking, proactive notifications, and proven punctuality, covering the Île-de-France region to the main UK hubs. Tight time slots and recurring volumes were managed thanks to constant supervision.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of connected food solutions for the service sector; main logistics site in Île-de-France; distributor to offices and hotels in Île-de-France, London, and the Home Counties.

Volume & seasonality

Average of 18 shipments per month with peaks during February-July (+35%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment on average, lashing straps and anti-slip mats, total shipment weight between 950 and 1,700 kg.

Delivery constraints

Fixed delivery hours, tail lift + pallet truck, secure parking.

Targets

Eliminate delays, immediate access to pod/cmr

Objectives

98.3% of shipments delivered on time, all documents available on the done space platform, transport cost reduction of over 15%
10
 h
Bezons→Brest transit time
369
 €
Example job price (Premium)
207
Number of shipments in 2025
98.3%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bezons
Brest
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
10
 h
369
 €
Bezons
Lille
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
7
 h
100
 €
Bezons
Marseille
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
13
 h
663
 €
Bezons
Strasbourg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
298
 €
Bezons
Stuttgart
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
12
 h
290
 €
Bezons
Maastricht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
319
 €
Brest
Lille
Marseille
Strasbourg
Stuttgart
Maastricht
Bezons

Before/after (last 6 months)

-0,19
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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