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Reliability and total control for demanding B2B deliveries in the French food industry.
CASE STUDY

Reliability and total control for demanding B2B deliveries in the French food industry.

A major player in the food industry, specializing in the manufacture and distribution of packaged food products, faced significant logistical challenges related to delivery punctuality and real-time visibility of its flows. Thanks to 24/7 supervision and an advanced Track & Trace system, the provider ensured full transparency of shipments and punctuality across all French and European routes, thus guaranteeing the quality and safety of goods from departure to arrival.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Food industry specialized in packaged food products; main site in Île-de-France; B2B distribution throughout France and Western Europe.

Volume & seasonality

An average of 8 shipments per month with peaks during the April–July period (+25%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total weight per shipment 2,400 kg.

Delivery constraints

Fixed delivery hours, tailgate + pallet truck, secured parking areas.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

99.25% of shipments delivered on time, all documents available on the DONE Space platform, transport cost reduction of over 18%
11
 h
Paris→Lorient transit time
1244
 €
Example job price (Premium)
104
Number of transports in 2025
99.25%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Lorient
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
11
 h
1244
 €
Paris
Chartres
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
2
 h
333
 €
Paris
Grenoble
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
632
 €
Paris
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
14
 h
451
 €
Paris
Bologna
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
18
 h
618
 €
Paris
Mainz
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
386
 €
Lorient
Chartres
Grenoble
Perpignan
Bologna
Mainz
Paris

Before/after (last 6 months)

-0,13
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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