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Ensuring the freshness and punctuality of fresh organic products in the cold chain.
CASE STUDY

Ensuring the freshness and punctuality of fresh organic products in the cold chain.

A key player in the organic sector specialized in distributing fresh and frozen products to large retailers and the food service industry needed to secure the delivery of sensitive goods, with a special focus on maintaining the cold chain and punctuality. Our transport team implemented real-time tracking, 24/7 supervision, and proactive notifications, ensuring direct delivery of pallets to Southern France and nearby regions, without transshipment or critical delay.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor and logistics provider of fresh and frozen organic products; main warehouse in Vaucluse; B2B deliveries to retail chains and foodservice operators in South-East France.

Volume & seasonality

Average of 23 shipments per month with peaks during the May-September period (+42%)

Units & packaging

EUR pallets 120x80 cm, 14 units per shipment, total weight per shipment 2,000 to 3,200 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Fixed loading times, security cord for customs, GPS tracking.

Targets

Eliminate delays, reduce transit time by more than 2 hours

Objectives

99.49% of shipments delivered on time, average transit faster by 4–6 hours, transport cost reduction of over 11%
25
 h
Carpentras→Reims transit time
100
 €
Example job price (Premium)
178
Number of transports in 2025
99.49%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Carpentras
Reims
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
25
 h
100
 €
Carpentras
Nice
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
4
 h
545
 €
Carpentras
Nantes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
15
 h
422
 €
Carpentras
Auxerre
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
308
 €
Carpentras
Magdeburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
22
 h
1155
 €
Carpentras
Utrecht
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
34
 h
1016
 €
Reims
Nice
Nantes
Auxerre
Magdeburg
Utrecht
Carpentras

Before/after (last 6 months)

-0,21
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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