A player in the agri-food sector specialized in high-end animal nutrition, this manufacturer relies on a robust D2C model to serve its distribution networks and physical retail stores. Facing rapid growth and expanding omnichannel flows, their challenges involved logistics responsiveness, the ability to supply new points of sale, and managing urgent needs across the entire French territory. Our service, based on 99.98% vehicle availability and on-demand chartering, ensured continuity and flexibility in deliveries within very short timeframes, even during peak periods.

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Premium animal nutrition specialist; production and R&D in Agen, Southwest France; B2B deliveries to specialized stores and e-commerce platforms in France.
Average of 15 shipments per month, with peaks during March-June (+21%)
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and non-slip mats, total shipment weight between 1,200 and 2,800 kg.
Fixed loading hours, unloading assistance, secure parking.
Reduce transit time by over 3 hours, eliminate delays
Average transit 4-8 hours faster, 98.67% of shipments delivered on time, transport cost reduction of over 20%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Agen → Roubaix | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 16 h | 725 € |
Agen → Vannes | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 10 h | 707 € |
Agen → Nantes | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 8 h | 379 € |
Agen → Bordeaux | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 3 h | 283 € |
Agen → Kelsterbach | 5x palette EU, 120x80 cm, 900 kg | VAN | 20 h | 958 € |
Agen → Magdeburg | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 52 h | 1203 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer €500 compensation.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a 99.2% loading-on-time rate and a 98.7% on-time delivery rate. In cases of significant delay caused by us, the freight can be reimbursed up to 100%.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors each step to anticipate issues and keep you informed.
By default, each transport is covered by the carrier's liability insurance (CMR) with a limit of up to €300,000 per incident. For high-value goods, it is possible to add 'all risks' Cargo insurance at booking, covering nearly the entire value of the goods.
European countries
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Refresh the page and try again. If the problem persists, please contact us.
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Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)