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Securing deliveries of organic flour with total traceability and minimal incident risk.
CASE STUDY

Securing deliveries of organic flour with total traceability and minimal incident risk.

A historic producer of certified organic flours, this specialist meets the demanding needs of artisan bakers and distributors. The challenges focused on preserving the integrity of goods, managing regular flows on regional and national routes, and the necessity of flawless carrier selection. The solution: a strict five-step verification process for transport partners, supported by a damage-free delivery rate of 99.98%, ensuring reliable shipments nationwide in France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer and packager of organic flours for artisan bakers and distributors; main site in Bourgogne-Franche-Comté; national distribution for professionals.

Volume & seasonality

Average of 14 shipments per month with peaks during March-July (+14%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,000 and 2,400 kg.

Delivery constraints

Same-day pickup, tailgate, fast POD.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.62% of orders placed, transport tracking and email notifications via the Done Space platform, reduction of transport costs by over 10%
3
 h
Saint-André-de-Corcy→Dijon transit time
470
 €
Example job price (Premium)
117
Number of transports in 2025
99.04%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-André-de-Corcy
Dijon
2x palette EU, 120x80 cm, 300 kg
VAN
3
 h
470
 €
Saint-André-de-Corcy
Chartres
8x palette EU, 120x80 cm, 5 100 kg
Porteur
10
 h
100
 €
Saint-André-de-Corcy
Grenoble
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
2
 h
444
 €
Saint-André-de-Corcy
Brest
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
17
 h
481
 €
Saint-André-de-Corcy
Waterloo
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
414
 €
Saint-André-de-Corcy
Malaga
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
28
 h
828
 €
Dijon
Chartres
Grenoble
Brest
Waterloo
Malaga
Saint-André-de-Corcy

Before/after (last 6 months)

-0,11
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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